Find Flow with ServiceNow.

Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.

IT OPERATIONS

A holistic solution, grounded in real experience.

We started with empowering network ops organizations to navigate their most complex challenges. As we’ve evolved, we’ve become ever more expert at operationalizing systems beyond mere functions and features. See what we’ve achieved – and what we can do for you.

Methodology

IT Operations is the belly of the beast. We’ve shown deeper domain knowledge, a richer depth of skill, and true reach-back capabilities.

Case Studies

When we create solutions, we go beyond engagement to education, and past progress checks to true white-glove guidance.

Technologies

We stay philosophically aligned with our technology partners, and alert to emerging players. So as these platforms stretch to serve their users, we do too.

WE GET IT DONE

Excellence in IT Ops and Cybersecurity Implementation.

When we say we’ve done more ITSM, ITOM and SecOps implementations than pretty much anyone else out there, we mean it. So we have deep vendor relationships and technical resources. We’re well-versed in the nuance of risk mitigation. And we’re proud to execute a better, faster service while remaining within budget, time after time.

Maximize your ServiceNow investment

ServiceNow provides endless possibilities—as well as pitfalls. As a ServiceNow Elite status partner, our deep domain knowledge and implementation expertise helps you prioritize your ITx plans to get the most out of the entire platform, not just one module or upgrade.

Big impact with BigPanda

Are you struggling with operational awareness, extended MTTR, or the inability to identify root causes of outages? See why we’re the leader in ensuring BigPanda AIOps deployments have maximum impact towards achieving IT operational goals.

AI-Driven ServiceNow Capabilities Advances Global Real Estate Organization

A global real estate organization faced challenges in it’s ServiceNow landscape, including inefficient search results that led to unnecessary tickets, limited self-service due to poor visibility of knowledge articles and catalog items, and inconsistent terminology that reduced search relevance.

Windward applied a structured approach of assessment, quick wins, and roadmap development. The team defined a self-service strategy with a 20% improvement goal, analyzed catalog items and knowledge gaps, and created a prioritized backlog for implementation.

Do more with Dynatrace

Trying to control dynamics containers and microservices, release quality software, monitor IoT or ensure a better digital experience? Dynatrace aligns with our goal of helping IT teams find flow by supporting your entire digital team, from DevOps to IT Ops to Business.

A business mentality +
A get-it-done culture.

At Windward, we simply focus on the right people for the job. We hold ourselves to incredibly high standards—and prove our credibility time after time. We call this exacting, no-drama attitude “calmbitious.” It means we’ll keep our cool and deliver excellence every time.

A UNIQUE ORGANIZATION

Here, we’re playing a different game.

We’re Windward, and we deliver real-world IT Operations solutions that help our clients find flow. We do this work not just as technologists, but as strategists with purpose. And we’ve lived by this dedication to real impact from the very beginning.