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How do we turn excitement into action? This week’s episode offers great advice, from host Sean McDermott and guest, Adam Blau, Sr. Director of Product Marketing at BigPanda. In this episode, Sean and Adam: (17:38) Discuss two impressive case studies. One that reduced MTTR from 20 minutes to 2 minutes, and the other that used automated remediation to reduce average monthly incident tickets from 5500 to 500. (05:32) Look at how AIOps can empower IT teams to change the narrative around how IT operations management supports organizational growth. (12:35) Describe how “explainable AI” enables teams to show the “what, why and how” of event correlation, so organizations can feel confident about how AI is being deployed. Consider where ownership of service availability and application uptime is headed (it may not be where you think!) Go-to-market strategy lives at the intersection of product, marketing and sales. As a data and technology business professional with experience at SaaS/PaaS B2B companies, Adam brings 12+ years of success to solve real problems that drive hypergrowth and organizations forward. His insights into what make a successful SaaS product – and what makes BigPanda special – can help IT Leaders better understand how to assess and prioritize their IT stack investments. Visit Windward Consulting: https://www.windward.com Learn More About BigPanda: https://www.bigpanda.io/
