ServiceNow’s latest release is touting the benefits of their common data service model (CSDM), but are they overselling? In this article, we’ll take a look at what CSDM 4.0 has to offer and see if it’s really worth the effort.
One of the key benefits of CSDM is that it offers a unified view of data across multiple ServiceNow instances. This means that you can easily see and manage data from different parts of your organization in one place. CSDM also provides a single point of control for managing permissions and access to data, which makes it easier to keep your data secure.
Benefits of CSDM Migration
IT Leaders and teams have been seeking a “single pane of glass” view of services, devices, and assets forever. Properly configured, CSDM makes that dream a bit closer to reality.
In theory, CSDM provides a way for ServiceNow customers to manage multiple ServiceNow instances from a single platform. This would theoretically make it easier for organizations to keep their data consistent and up-to-date across all of their ServiceNow instances. In addition, CSDM would provide a single point of control for managing access to data and making sure that data is secure.
Single Code Base for Customization
Another benefit of CSDM is that it enables you to use a single code base for your customizations. This can save you a lot of time and effort when migrating customizations from one instance to another. And because CSDM uses a standard data model, it’s easier to integrate with other applications and systems.
Better Performance & Scalability
ServiceNow also touts improved performance and scalability as an advantage of migrating to CSDM. They claim that CSDM can handle more transactions per second as the previous data model. And because CSDM uses a more efficient database structure, it requires less storage space than the previous data model.
Easier Integration
Improved integration capabilities are another benefit to migrating to CSDM. ServiceNow has improved the integration capabilities of the Now Platform, making it easier to connect to other applications and systems. They’ve also made improvements to the Common Data Model Explorer, which makes it easier to view and manage data relationships.
In summary, Servicenow CSDM 4.0 benefits include:
- A single code base for customizations
- A more consistent and stable platform
- Improved performance and scalability
- Enhanced security and compliance controls
- Greater flexibility in data management
- Improved integration capabilities.
Potential Risks of Migrating to CSDM
So far, so good. But there are some potential drawbacks to CSDM that should be considered before making the switch. First, migrating to CSDM can be a complex and time-consuming process. ServiceNow has released a white paper on CSDM Migration, but it’s still not clear how long the process will take or how much it will cost.
We’ve helped enterprise clients prepare for a successful migration project, and now offer a firm-fixed-price data model assessment that can create a clear road map for your project.
So, should you migrate to CSDM? The decision will ultimately come down to your specific needs and requirements. But if you’re looking for a way to improve the management of your ServiceNow data, CSDM may be worth considering. For more information on the benefits of CSDM, check out ServiceNow’s white paper.
Thank you for reading! If you enjoyed this post, please share it with your colleagues and friends. If you’ve decided to tackle migration to CSDM, we’d love to talk! Schedule a free one-hour consultation to see if this may be right for your organization.
